Thank you for shopping with Smart Planner! We take pride in delivering high-quality digital products and aim to provide you with the best experience. Please review our policy below regarding refunds and returns for digital products:
No Returns Policy: As our products are digital, once your purchase is confirmed and the product has been delivered, we cannot accept returns. This is due to the nature of digital goods, which cannot be resold or reused once downloaded.
Refund Policy: We do not offer refunds on digital products unless there has been a technical error or issue with your purchase, such as receiving an incorrect or faulty file. If you encounter any problems, please get in touch with us within 7 days of purchase at ayaanglobals@gmail.com with details of the issue, and we will work diligently to resolve the matter.
Eligibility for Refund: Refund requests will be considered only in cases of incorrect product delivery or significant technical issues. Refunds will not be processed for buyer’s remorse, accidental purchases, or issues related to the user’s device or internet connection.
By completing your purchase, you agree to our terms and conditions.
Thank you for your understanding and support!
